How long does delivery take?

Tracked UK delivery takes 7 to 15 working days. Delivery is free on orders over £50, otherwise £3.99.

Will my order arrive before Christmas?

Order by the Christmas cut-off shown on the site and it will arrive in time. Every Christmas product shows an arrives-before-Christmas note while that is still true.

Can I return something?

Yes. You have 14 days to change your mind, and anything bought from 1 November can be returned until 15 January.

Where do you deliver?

Everywhere in the UK, including London, Manchester, Birmingham, Leeds, Glasgow, Liverpool, Edinburgh, Bristol, Cardiff and Belfast.

Do you sell gift cards?

Yes, from £10 to £100, emailed instantly and valid for two years.

Christmas 2026

Make every day merry.

Shop Christmas Find a gift

The celebrations

Every celebration, delivered.

Christmas is open now. Birthdays never close. Every other shop opens a few weeks before the big day.

The grotto

Somewhere north, the lights are on.

Everything for the season, chosen with care and sent tracked to your door in 7 to 15 working days.

Discover the collection

Shop the room

One room, six ideas

Tap a gold dot to see the piece that creates the look.

A dark living room with a lit Christmas tree, a floor lamp, a sideboard with candles and a card, and a wrapped gift on the floor

The departments

Inside the workshop

The edit

This season’s favourites

Hands wrapping a present in brown paper and red ribbon

1 to 24 December

The advent calendar

A new deal behind every door, 1 to 24 December. Each deal lasts one day only.

The collection

The shop

Tracked delivery in 7 to 15 working days. Order by 16 December for Christmas delivery.

Loading the workshop…

A Christmas table laid with gold decorations

The art of giving

Sets, already wrapped up.

Our gift sets bring together pieces that belong with each other, at up to 20% less than buying them one by one.

See the gift sets

Curated

Gift sets

Bundles packed by the elves. The saving is always against the real price of each item bought on its own.

Win

Design our Christmas card

Paint a picture below. Each month we pick one entry at random to win a prize. It’s free to enter, and you never need to buy anything.

Paint here

This month’s prize

A £50 MAKE MERRY gift card

PaintName itSign inEnter

Name your picture

I’m 18 or over, or my parent or guardian says I can enter. I agree to the prize draw terms, and that my picture, first name and its title can appear in the Grotto Gallery once checked.

Quick version of the rules

Free to enter. No purchase needed.
One entry per person per month.
We check every picture before it goes on show.
One winner a month, picked at random from approved entries.

The Grotto Gallery

North Pole post

A letter to Santa

Write your letter and Santa replies straight away. Nothing you type is saved or sent anywhere. It stays on this screen.

North Pole · By sleigh mail

Santa’s reply will appear here.

Client services